ogbet Privacy Policy

01 Introduction

ogbet ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the ogbet online casino and sports betting platform, accessible at ogbet.one. This Privacy Policy describes how ogbet collects, uses, stores, shares, and protects your personal information when you register for an account, make deposits or withdrawals, place bets, or otherwise interact with the ogbet platform.

This Privacy Policy applies to all ogbet players and visitors located in the Philippines and is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering for an ogbet account or using the ogbet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

ogbet acts as the personal information controller in respect of the personal data collected through the ogbet platform. If you have any questions about how ogbet handles your personal data, please refer to the contact details in Section 12 of this policy.

02 Data We Collect

ogbet collects personal data from you in the following categories, depending on how you interact with the platform:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you are at least 21 years of age)
• Residential address, including barangay, city or municipality, province, and postal code
• Email address and mobile number
• Username and encrypted password
• Government-issued identification documents submitted during KYC verification (e.g., Philippine passport, SSS ID, UMID, PhilHealth ID, driver's license)

2.2 Financial and Transaction Data

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) used for deposits or withdrawals
• Visa or Mastercard details (card number is tokenized and never stored in full)
• Deposit and withdrawal history, including amounts in Philippine Peso (PHP), timestamps, and transaction reference numbers
• Bonus and promotional transaction records

2.3 Gaming and Betting Activity Data

• Bet history, including game type, stake amounts, odds, and outcomes
• Session duration and login timestamps
• Game preferences and activity patterns
• Responsible gaming tool settings (deposit limits, loss limits, self-exclusion status)

2.4 Technical and Device Data

• IP address and approximate geolocation (used to verify jurisdiction eligibility)
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Referring URL and pages visited on the ogbet platform

2.5 Communications Data

• Records of your communications with ogbet customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submitted through the ogbet platform
• Marketing communication preferences (opt-in or opt-out status)

03 How We Use Your Data

ogbet uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, identity documents
Age and identity verification (KYC)	Date of birth, government-issued ID, address
Processing deposits and withdrawals	Financial data, transaction history
Providing and improving gaming services	Gaming activity data, device data
Anti-money laundering (AML) compliance	Transaction data, identity documents
Fraud detection and prevention	Technical data, transaction data, IP address
Responsible gaming monitoring	Gaming activity, session data, limit settings
Customer support	Communications data, account data
Marketing communications (with consent)	Email address, mobile number, preferences
Regulatory reporting to PAGCOR and NPC	Identity data, transaction data

ogbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

04 Legal Basis for Processing

ogbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and ogbet — specifically, to operate your account, process transactions, and provide gaming services.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering laws, PAGCOR licensing requirements, and the Data Privacy Act itself.
• Legitimate interests: Processing is necessary for ogbet's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, ogbet relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing and Disclosure

ogbet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors and e-wallet providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity verification and KYC service providers: Third-party providers that assist ogbet in verifying the identity and age of players, operating under strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• Fraud prevention and security providers: Third-party services that assist ogbet in detecting and preventing fraudulent activity, unauthorized access, and other security threats.
• IT infrastructure and cloud service providers: Providers that host and maintain the ogbet platform infrastructure, operating under data processing agreements that require them to protect your data to the same standard as ogbet.
• Professional advisers: Lawyers, auditors, and accountants who require access to your data in the course of providing professional services to ogbet, subject to professional confidentiality obligations.

All third parties with whom ogbet shares personal data are required to implement appropriate technical and organizational security measures and to process your data only for the specific purposes for which it was shared.

06 Cookies & Tracking Technologies

ogbet uses cookies and similar tracking technologies on the ogbet platform to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the ogbet platform to function. They maintain your login session, remember your language preferences, and ensure the security of your account. These cookies cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymized information about how players use the ogbet platform, such as which pages are visited most frequently and how long sessions last. This data helps ogbet improve the platform experience.
• Functional cookies: These cookies remember your preferences and settings on the ogbet platform, such as your preferred game categories and responsible gaming limit settings.
• Marketing cookies: With your consent, ogbet may use cookies to deliver relevant promotional content about ogbet games and offers. You can withdraw your consent to marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ogbet platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

07 Data Retention

ogbet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account and identity data: Retained for the duration of your ogbet account and for a minimum of five (5) years after account closure, in accordance with Philippine anti-money laundering regulations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (AMLA) and PAGCOR regulations.
• KYC documents: Retained for a minimum of five (5) years after account closure or the last transaction, whichever is later.
• Gaming activity data: Retained for three (3) years from the date of each gaming session, for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Marketing preferences: Retained until you withdraw your consent or close your account, whichever is earlier.

Upon expiry of the applicable retention period, ogbet will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by law.

08 Data Security

ogbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ogbet platform.
• Encryption at rest for sensitive personal data stored on ogbet servers, including KYC documents and financial information.
• Payment card tokenization — ogbet never stores full card numbers. Card details are tokenized by our PCI-DSS compliant payment processors.
• Role-based access controls ensuring that only authorized ogbet personnel with a legitimate business need can access player personal data.
• Regular security audits and penetration testing to identify and remediate vulnerabilities in the ogbet platform.
• Two-factor authentication (2FA) available for all ogbet player accounts to add an additional layer of login security.
• Incident response procedures — in the event of a personal data breach, ogbet will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.

While ogbet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ogbet account credentials and for notifying ogbet immediately if you suspect unauthorized access to your account.

09 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ogbet:

To exercise any of the above rights, please contact the ogbet Data Protection Officer using the contact details provided in Section 12. ogbet will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it.

Please note that certain rights are subject to limitations under applicable law. For example, ogbet may be unable to delete personal data that it is required to retain under anti-money laundering regulations or PAGCOR licensing requirements.

10 Children's Privacy

The ogbet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling and online betting. ogbet does not knowingly collect personal data from individuals under the age of 21.

ogbet employs age verification procedures during the registration process to prevent underage individuals from creating accounts. If ogbet becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, the data will be deleted, and any funds in the account will be handled in accordance with applicable regulations.

If you are a parent or guardian and believe that your child has registered for an ogbet account, please contact ogbet support immediately using the contact details in Section 12. ogbet takes underage gambling prevention seriously and cooperates fully with PAGCOR guidelines on this matter.

11 Updates to This Privacy Policy

ogbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the ogbet platform and, where appropriate, by sending a notification to your registered email address.

The date of the most recent update is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how ogbet protects your personal data. Your continued use of the ogbet platform following the posting of any changes constitutes your acknowledgment of the updated policy.

If you disagree with any changes to this Privacy Policy, you have the right to close your ogbet account and request deletion of your personal data, subject to applicable legal retention obligations.

12 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or ogbet's handling of your personal data, you may contact the ogbet Data Protection Officer (DPO). ogbet has designated a DPO in accordance with the requirements of the Philippine Data Privacy Act of 2012.

You may reach the ogbet DPO and customer support team via the live chat feature available on the ogbet platform, or by email at the address listed in the footer of this page. Please include your registered account username, a clear description of your query or request, and — for data subject requests — a copy of a valid government-issued ID for identity verification purposes.

ogbet aims to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within fifteen (15) business days. For urgent data security concerns, such as suspected unauthorized access to your account, please use the live chat feature for the fastest response.